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Privacy Policy

Last updated: May 3, 2026

This Privacy Policy explains how UniHub, operated by Grandis Education, collects, uses, stores, and protects personal information when users use our mobile application, website, and related student admission services.

UniHub is a student services application that helps students browse universities and study programs, submit university application requests, upload required documents, and follow the status of their admission process.

By using UniHub, you agree to the practices described in this Privacy Policy.

1. Who we are

UniHub is operated by:

Grandis Education

Website: www.unihub.georgia.com

Email: info@unihub.georgia.com

Address: Address:Tbilisile]

UniHub is not a university and does not represent itself as an official university. We provide student admission support, document organization, application follow-up, and related educational services.

2. Information we collect

When you use UniHub, we may collect the following types of information:

Personal information:
- Full name
- Phone number
- Email address
- Nationality
- Date of birth, if required for admission processing
- Country of residence
- Student application number

Application information:
- Selected country of study
- Selected university
- Selected study program or major
- Study language
- Academic year
- Application status
- Payment status related to service or application fees

Uploaded documents:
- Passport copy
- School certificates
- Transcripts
- Personal photo
- Language certificates, if available
- Birth certificate or guardian documents when required
- Other documents required by universities or admission offices

Technical information:
- Device type
- App usage data
- Error logs
- Basic security and performance data

Payment-related information:
When payment features are available, we may collect payment status, transaction reference, amount, and related service information. We do not store full card numbers or full payment card details on our own servers. Payment processing may be handled by secure third-party providers such as Stripe, Google Pay, or other approved payment providers.

3. How we use your information

We use the collected information for the following purposes:

- To create and manage student application requests
- To help students apply to universities and study programs
- To organize and review required admission documents
- To send student information and documents to universities or admission offices when necessary
- To allow students to track the status of their application
- To communicate with students regarding their application, missing documents, payments, or updates
- To provide customer support
- To process service-related payments when payment features are available
- To improve the app, website, and services
- To protect against fraud, misuse, or unauthorized access
- To comply with legal, tax, accounting, or regulatory obligations

4. Sharing of information

We do not sell personal data.

We may share personal information only when necessary with:

- Universities and admission offices related to the student’s selected application
- Authorized education partners involved in processing the student’s application
- Payment service providers for secure payment processing
- Technical service providers that help us operate the app, website, hosting, storage, or communication systems
- Legal authorities, regulators, or government bodies if required by law
- Professional advisors such as accountants, lawyers, or auditors when necessary

We only share the information required for the specific purpose of providing our services.

5. Student documents

Uploaded documents may contain sensitive personal information. These documents are used only for admission-related purposes, including preparing, submitting, and following up on university applications.

Users are responsible for uploading accurate and valid documents. If a student is under the legal age in their country, documents and application requests should be submitted with the knowledge and consent of a parent or legal guardian.

6. Payments

When payment features are available in the app, payments may be processed through secure third-party providers such as Stripe, Google Pay, or other approved payment systems.

UniHub does not store full credit card or debit card details. Payment providers process payment data according to their own privacy and security policies.

Payment information may be used to confirm whether a required service fee or application-related fee has been paid.

7. Data storage and security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we work to protect user data using appropriate security practices.

8. Data retention

We keep personal information and documents only for as long as necessary to provide our services, manage application records, comply with legal obligations, resolve disputes, and maintain business records.

When information is no longer needed, we may delete, anonymize, or securely archive it according to our internal procedures and legal requirements.

9. User rights and data deletion

Users may contact us to request:

- Access to their personal information
- Correction of inaccurate information
- Deletion of their personal information, where legally possible
- Withdrawal of consent, where processing is based on consent
- Information about how their data is used

To request data deletion or privacy support, please contact us at:

[Add your contact email]

Please note that some information may need to be retained if required by law, accounting rules, fraud prevention, university application records, or legitimate administrative purposes.

10. Children and minors

UniHub may be used by students who are applying for university studies. If a user is under the legal age in their country, the application process should be completed with the involvement or consent of a parent or legal guardian.

We do not knowingly collect personal information from children under 13 without appropriate parental or guardian involvement. If we become aware that such information has been collected without proper consent, we will take appropriate steps to delete it.

11. International data transfer

Because university application services may involve universities, admission offices, service providers, or partners in different countries, personal information may be transferred and processed outside the user’s country of residence.

When this happens, we take reasonable steps to ensure that personal information is handled securely and only for the purposes described in this Privacy Policy.

12. Third-party links and services

The app or website may include links to third-party websites, universities, payment providers, or communication services such as WhatsApp.

We are not responsible for the privacy practices of third-party websites or services. Users should review the privacy policies of those third parties before using them.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

Continued use of UniHub after changes are published means that the user accepts the updated Privacy Policy.

14. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us:

 

Grandis Education

Website: www.unihub.georgia.com

Email: info@unihub.georgia.com

Address: Address:Tbilisile]

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